NDIS Registered Provider

Our NDIS Services

Registered NDIS supports delivered by specialists in mental health, AOD recovery, and forensic disability — tailored to your goals and your plan.

Specialist Supports Across the NDIS

Krain Care Services delivers a comprehensive range of NDIS-funded supports. Every service is delivered by experienced practitioners who understand the complexity of psychosocial disability and are committed to recovery-oriented, trauma-informed practice.

Psychosocial Recovery Coaching

Building capacity and confidence for everyday life

Support Category 7 — Support CoordinationPsychosocial Recovery Coaching

Psychosocial Recovery Coaching (PRC) is a strengths-based, recovery-oriented support that helps NDIS participants with psychosocial disability to build their capacity, resilience, and skills for daily living. Our coaches work alongside you to set meaningful goals, develop strategies to manage your mental health, and build the routines and connections that support a fulfilling life.

Who is this for?

People with psychosocial disability who want to build their capacity and work toward their recovery goals. This includes people living with mental health conditions, AOD recovery, and forensic backgrounds.

What we offer

  • Goal setting and recovery planning
  • Building daily living skills and routines
  • Developing strategies to manage mental health
  • Strengthening social connections and community participation
  • Navigating the NDIS and other services
  • Crisis prevention and safety planning

Specialist Support Coordination

Expert navigation of complex support needs

Support Category 7 — Support CoordinationSpecialist Support Coordination

Specialist Support Coordination is for NDIS participants with complex needs who require expert assistance to navigate the service system and implement their NDIS plan. Our coordinators bring specialist knowledge in mental health, AOD, and forensic disability to help you access the right supports, resolve barriers, and get the most from your NDIS plan.

Who is this for?

Participants with complex, high-risk, or multi-system support needs — including those involved with forensic mental health, justice, or AOD services.

What we offer

  • Implementing and managing your NDIS plan
  • Connecting you with the right service providers
  • Resolving complex barriers to service access
  • Coordinating supports across multiple systems (health, justice, housing)
  • Crisis response and risk management
  • Preparing for NDIS plan reviews

Supported Independent Living

Assistance with daily life in your own home

Support Category 3 — Daily ActivitiesSupported Independent Living

Supported Independent Living (SIL) provides assistance with daily tasks and personal care in a shared or individual living arrangement, supporting participants to live as independently as possible. Our SIL supports are delivered by skilled staff who understand the unique needs of people with psychosocial disability.

Who is this for?

Participants who need regular support with daily tasks to live independently, including those transitioning from hospital, residential, or custodial settings.

What we offer

  • Assistance with personal care and hygiene
  • Meal preparation and household tasks
  • Medication management support
  • Building independent living skills
  • Community access and social participation
  • 24/7 support options available

Capacity Building

Developing skills for greater independence

Support Category 7, 8, 9 — Capacity BuildingImproved Daily Living / Improved Living Arrangements

Capacity Building supports help NDIS participants develop the skills, knowledge, and confidence to live more independently and participate in their community. Our capacity building programs are tailored to individual goals and delivered by experienced practitioners.

Who is this for?

Participants who want to build their independence, develop new skills, and increase their participation in community life.

What we offer

  • Life skills development (cooking, budgeting, transport)
  • Social skills and community participation
  • Employment readiness and vocational support
  • Health and wellbeing programs
  • Digital literacy and technology skills
  • Self-advocacy and decision-making skills

Allied Health Support

Clinical expertise to support your goals

Support Category 8 — Improved Daily LivingTherapeutic Supports

Our allied health team provides therapeutic supports to help NDIS participants achieve their functional goals. We work with participants to assess their needs, develop intervention plans, and deliver evidence-based therapies that support independence and wellbeing.

Who is this for?

Participants who need clinical assessment, therapy, or specialist intervention to achieve their NDIS goals.

What we offer

  • Occupational therapy assessment and intervention
  • Social work and counselling
  • Functional capacity assessments
  • Assistive technology assessment and prescription
  • Home modification recommendations
  • Behaviour support planning

Personal Training & Wellbeing

Physical health as a foundation for recovery

Support Category 8 — Improved Daily LivingTherapeutic Supports / Improved Health and Wellbeing

Physical health and fitness are powerful contributors to mental health recovery and overall wellbeing. Our personal training support is delivered by qualified trainers who understand the unique needs of people with psychosocial disability, and who take a holistic, recovery-oriented approach to health and fitness.

Who is this for?

Participants who want to improve their physical health, build fitness, and use exercise as part of their recovery and wellbeing journey.

What we offer

  • Individualised fitness assessment and program design
  • One-on-one personal training sessions
  • Group fitness and wellbeing programs
  • Nutrition and lifestyle coaching
  • Gym access support and coaching
  • Outdoor and community-based fitness activities

Community Access

Connecting you to your community

Support Category 4 — Assistance with Social, Economic and Community ParticipationAssistance with Social, Economic and Community Participation

Our Community Access support helps participants engage with their local community, build social connections, and take part in activities that bring meaning and enjoyment to their lives. We provide one-on-one support to help you get out, explore, and participate on your own terms.

Who is this for?

Participants who want to increase their social participation, build community connections, and engage in activities outside the home.

What we offer

  • Accompanying participants to community activities and events
  • Support to access recreational, cultural, and social activities
  • Building confidence in community settings
  • Support to use public transport independently
  • Connecting with local groups, clubs, and services
  • Developing social skills and natural supports

Assist with Self Care

Dignified, person-centred personal care

Support Category 1 — Assistance with Daily LifeAssistance with Daily Life

Our Assist with Self Care support provides respectful, person-centred assistance with personal care and hygiene tasks. We work with participants to maintain their dignity, build independence where possible, and ensure their daily personal care needs are met safely and comfortably.

Who is this for?

Participants who need regular assistance with personal care tasks to maintain their health, hygiene, and dignity in daily life.

What we offer

  • Assistance with showering, bathing, and personal hygiene
  • Dressing and grooming support
  • Continence management and support
  • Medication prompting and administration support
  • Meal preparation and eating assistance
  • Mobility and transfer assistance

Assistance with Accommodation & Tenancy

Stable housing as a foundation for recovery

Support Category 1 — Assistance with Daily LifeAssistance with Daily Life

Stable, safe housing is fundamental to recovery and wellbeing. Our Accommodation and Tenancy support helps participants find, secure, and maintain appropriate housing — and develop the skills and confidence to sustain their tenancy long-term.

Who is this for?

Participants who are at risk of homelessness, transitioning from institutional settings, or need support to maintain a stable tenancy.

What we offer

  • Assistance finding and applying for suitable housing
  • Support to set up and maintain a tenancy
  • Tenancy skills development (rent, bills, neighbour relations)
  • Liaison with landlords, real estate agents, and housing providers
  • Support during housing transitions and moves
  • Crisis housing support and advocacy

House Cleaning & Associated Tasks

A clean, safe home environment

Support Category 1 — Assistance with Daily LifeAssistance with Daily Life

A clean and well-maintained home environment supports health, wellbeing, and independence. Our House Cleaning support provides practical assistance with household tasks, helping participants maintain a safe and comfortable living space.

Who is this for?

Participants who need assistance maintaining a clean and safe home environment due to their disability.

What we offer

  • General house cleaning and vacuuming
  • Laundry, washing, and ironing
  • Kitchen cleaning and dishwashing
  • Bathroom and toilet cleaning
  • Rubbish removal and recycling
  • Light gardening and outdoor maintenance

Nursing Duties

Qualified nursing care in your home

Support Category 1 — Assistance with Daily LifeHigh Intensity Daily Personal Activities

Our qualified nursing staff provide clinical care and health support to NDIS participants in their own homes and community settings. We deliver nursing duties with professionalism, compassion, and a commitment to participant safety and dignity.

Who is this for?

Participants with complex health needs who require qualified nursing support to manage their health safely at home.

What we offer

  • Medication administration and management
  • Wound care and dressing changes
  • Catheter and continence care
  • Enteral feeding and PEG management
  • Health monitoring and vital signs
  • Liaison with GPs and health professionals

Transportation

Getting you where you need to go

Support Category 2 — TransportTransport

Our Transportation support helps participants travel safely and independently to appointments, activities, and community destinations. We provide reliable, friendly transport assistance that supports participants to engage with their community and access the services they need.

Who is this for?

Participants who need assistance travelling to appointments, activities, or community destinations due to their disability.

What we offer

  • Transport to medical and therapy appointments
  • Transport to community activities and social events
  • Support to use public transport independently
  • Travel training and route planning
  • Airport and long-distance travel assistance
  • Flexible scheduling to suit participant needs
NDIS Registered Provider

How NDIS Funding Works

All of our services are funded through your NDIS plan. The support category and line item for each service is listed above. If you are unsure whether your plan includes funding for a particular service, our team can help you understand your plan and explore your options. We can also assist with NDIS access requests and plan reviews.

Ready to Access Support?

Contact our team to discuss your needs and how we can help you get the most from your NDIS plan.